Week 51
Dave: Handover's Friday. Just send them everything.
Gesturing at about 2,000 files.
Rex's first year · Story 10
Just send them everything
It's handover week. Nobody planned what the client actually gets, so Dave has an idea.
Rex's diary
Rex's diary, before this story. Week 44. Handover's in seven weeks. Dave has about 2,000 files and a plan to send all of them.
The dump truck
Friday
Every sketch, every draft, three copies of Drawing 042 and a photo of someone's lunch. All sent to the client.
Monday
The Clerk of Works: Which of these is the real one?
Not smiling.
Tuesday
Rejected. All of it. Nobody authorised anything, so nobody can say what's right. In the Town Hall, Helen's phone rings.
Three weeks later
Rex, sorting 2,000 files by hand. Merry Christmas, Rex.
The result
Handover six weeks late, and now the client checks everything twice.
Everything sent. Nothing found.
Find out how handover should workLesson 10 · Handing Over, then the same story done the right way.
Meet HelenDivisional director, in the Town Hall. Her phone only ever rings with bad news.