BuildBuild: Month ten…
Month ten
The fencing firm finishes. Last invoice paid. Bev closes the order.
A supplier finishes and leaves. Their final information never arrives, and they can still log in.
The wrong way
The fencing firm finishes. Last invoice paid. Bev closes the order.
Their as-built drawings never arrived. Nor did the warranty.
Their three people can still log in to the CDE, cost reports included.
The client asks for the fence warranty. Nobody has it.
The fencing firm has been bought by another company. "Not our job any more."
Sam: You closed the invoice.
Sam finds their accounts still active. One of them now works for a competitor. Bev: "I closed the order."
Last payment made, final information never received, and the door left open.
Find out what Bev should have doneBev's Lesson 5 · Closing out a supplier, then the same story done the right way.