8am
Ruth (assessor): Where's the project team?
Sam is on his own at a table for eight. Everyone else is "on site".
Sam's journey · The finale · Audit day
Audit day
The certification assessor is in the building. Eighteen stories' worth of evidence either exists, or it doesn't.
The wrong way
9am
Ruth (assessor): Show me how you found the client's requirements.
Sam searches his inbox. There were requirements. There was definitely an email.
10am
Ruth (assessor): Who checked this drawing?
Rex finds four files called FINAL. None of them says who checked it.
11am
Ruth (assessor): Pick a leaver. When did their access stop?
He left in March. He logged in on Tuesday.
3pm
One major finding, seven minor. Nobody's name next to any of them.
4pm
Sam rings Helen. Helen has already ordered the cake.
Sam: About the audit…
Eighteen stories' worth of evidence, and most of it was in somebody's inbox. Helen has a cake to explain.
See audit day done the right waySam's Lesson · Audit day, then the post-audit quiz.