Whose job is it?

The site builds from an old drawing. Everyone knows whose fault it is. It just isn't theirs.

"That's IM's problem"

On site

Site pours the base slab for The Glasshouse's basement. Lovely job. Dead level.

The site cabin

They poured it from C02, printed in the cabin in May. C04 moved the inlet to the other side. It's in someone's email.

Who did this?

Phil (project director): That's IM's problem.

Who did this, then?

Sam: I set up the system and the rules. The project decided not to use them.

Project director: "I was busy building a shopping centre."

Round and round

Everyone points at someone else, in a neat circle. Helen is in the middle. The concrete has set.

Phone: CLIENT

Marcus (client's project manager): Why is our shopping centre facing the wrong way?

Everyone's sure it's someone else's job. And the shopping centre faces the wrong way.

Helen's Lesson 4 · Whose job is it?, then the same story done the right way.