DesignDesign: Month two…
Month two
The digger hits wet sand where the survey showed clay. Site mentions it at the progress meeting.
Kofi's journey · Commercial · Story 3
The notice that never arrived
The ground is worse than the survey said. The contract says how, and how fast, to tell the client. Nobody reads that part.
The wrong way
The minutes
They say "ground conditions discussed". Nothing else.
The contract
It says: tell the client in writing, to the named person, within eight weeks of finding out.
BuildBuild: Week nine…
Week nine
Someone emails the client's project manager. She left in March. The email sits in an inbox nobody reads.
BuildBuild: Month six…
Month six
Kofi submits the claim: extra pumping out, extra shoring, six weeks.
Month six
The client says the notice was late and went to the wrong person. Kofi checks the contract. They're right.
Kofi: Eight weeks. It was in bold.
The ground was worse. The notice was late, and it went to someone who'd left.
Find out what Kofi should have doneKofi's Lesson 3 · The notice that never arrived, then the same story done the right way.