Kofi's journey · Commercial · Story 4

The claim you can't prove

A delay claim hangs on when a drawing reached site. The proof is spread across six inboxes.

The wrong way

BuildBuild: Month seven…
Month seven

The client's designer was late with the valve chamber drawing. Site waited three weeks for it.

Month seven

Kofi prepares a delay claim. He needs to prove when the drawing arrived.

The trail

It came by email. To Dave. Then to the site engineer. Then a revised one to someone on holiday.

The search

Kofi asks everyone to search their inboxes. Six people, six different answers, two emptied folders.

The records

The client's records say it was issued on the 3rd. Ours show a forwarded email from the 24th, with no attachment.

The claim

Kofi: Three weeks of standing time, and I can't prove one day of it.

The claim fails.

Three weeks late, and no way to prove it.

Find out what Kofi should have done

Kofi's Lesson 4 · The claim you can't prove, then the same story done the right way.