Get readyGet ready: Day one…
Day one
Half the names in the bid are on the next bid. Nobody checks who's actually turned up.
Sam's journey · On the job (delivery) · Story 4
Ready before day one
The bid had a mobilisation plan. Now somebody has to actually do it.
The wrong way
Week one
Training is an email with a link to a PDF. Nobody opens it.
Week two
The naming rules are "tested" on live drawings. The live drawings get the wrong names.
Week two
Access: "Give everyone everything, to be safe."
DesignDesign: Month two…
Month two
Rex can see the cost reports. So can a fencing firm that left in March.
Month two
Sam: Who gave the fencing firm access to the cost reports?
Everyone: "IT."
The plan said train, test and control access. What happened was an email, live testing and "everyone, to be safe".
Find out what Sam should have doneSam's Lesson 4 · Ready before day one, then the same story done the right way.