Sam's journey · Winning the work (tender) · Story 2

Whose system is it anyway?

The client has a Common Data Environment (CDE), an asset system and an inspection app for site. So do we. Nobody mapped which talks to which.

The wrong way

Tender

Tom: Systems? We'll use ours. We always do.

Tender

Nobody reads the bit where the client says which systems must be used, so the bid prices ours. Only ours.

Win the workWin the work: Contract award…
Contract award

The client sends logins for three systems we didn't know about.

Get readyGet ready: Month one…
Month one

Site does the inspections in our app, because nobody knew about theirs. The client wants to know where their inspection records are.

DesignDesign: Month two…
Month two

Dave spends his evenings retyping a month of inspections into the client's app.

DesignDesign: Month two…
Month two

Sam draws the systems on a whiteboard. The boxes are fine. The lines between them look like a plate of spaghetti.

A striped band means the story jumps ahead. Its colour, and the word on the card, say which stage of the job it lands in.

Three systems nobody priced, and a whiteboard full of spaghetti.

Find out what Sam should have done

Sam's Lesson 2 · Whose system is it anyway?, then the same story done the right way.