Sam's journey · Winning the work (tender) · Story 4

The promise

The plan for managing information is the bid's biggest promise. This one was last job's.

The wrong way

Tender · two days to go

Tom: We need the information plan. Use the last one.

Tender

Find and replace the project name. Mostly.

Bid submitted

Nobody reads past page three.

Get readyGet ready: Month one…
Month one

The client's information manager reads all of it.

Get readyGet ready: Month one…
Month one

Page 14: the last client's name. Page 22: a system we don't use. Page 31: 3D models nobody priced.

Get readyGet ready: Month one…
Month one

Emilia (client's information manager): Is this our plan, or someone else's?

Sam: "…Both?"

A striped band means the story jumps ahead. Its colour, and the word on the card, say which stage of the job it lands in.

The last client's name is on page 14, and the client found it.

Find out what Sam should have done

Sam's Lesson 4 · The promise, then the same story done the right way.