Tender
The bid names people, not teams: who leads on information, who does document control, and who on the project owns it. Each has the time and the skills.
Sam's journey · Winning the work (tender) · Lesson 3
Who's actually doing this?
Before you start
In the story
"The IM team" turned out to be one person, on five jobs, who found out from the client.
Back to the story
The right way
Before signing
The client sees the names before signing.
Get readyGet ready: Day one…
Day one
A named information lead is assigned to the job, on site or remote, with the time to support it however it needs.
"The IM team"One person, five jobs, who found out from the client.
Names, not boxesNamed people with the time and skills, seen by the client before signing.
Think like Sam
Every information role needs a name, the time and the skills. Does the plan name a person, not a team? Do they know they're named? (Especially if it's you.)
Continue Sam's journey
Story 4: The promise
The plan for managing information is the bid's biggest promise. This one was last job's.
The right way, explained
Every building in town needs someone with the keys. "The council" is not someone. A name and a phone number is.
If you're the client
Ask for named people and how much of their time they'll give, not an org chart full of boxes. Then check they turn up.
In the town See it in the town: every dotted line needs a name. Whose?
Sam's view: every dotted line needs a name on it. Usually, so far, mine.
Solid lines. What's needed, and the information that comes back.
Dotted lines. Lead firms coordinating with each other.
Pick a groupWho works for whom
The client
- In the picture
- ISO 19650 calls it
- Watch out for
These are the named Information Management roles!
A person, not a team, for every information job.
For the audit What the auditor will ask
- Who is responsible for information on this job, and how do you know they're competent?
- Where is anything you've handed to someone else written down?
For the audit What good evidence looks like
- Named roles in the plan, with time allocated.
- Training or competence records for each person.
- A written record of anything handed to another firm or team.
ISO 19650 Who does the information management
ISO 19650 expects the lead firm to say who will carry out its information management, and to name them. Tasks can be given to someone else, like a specialist or another part of the business, but the firm that signed still answers for the result.
| Check | In plain words |
|---|---|
| Named people | A person for each role, not a department |
| Competence | They have the skills, and you can show it |
| Time | They have the hours, on this job |
| Anything handed on | Written down: who, what, and who stays responsible |
Based on the ISO 19650 series: the ideas come from the standard; the plain-English wording, examples and advice are InfoTown's. ISO 19650 is © ISO and BSI. You'll hear the same language across the industry. Read more for free in the Information Management Initiative (IMI) Framework guidance from BSI and nima. For the full requirements, use the standard itself.