Sam's journey · Winning the work (tender) · Story 5

Can they actually do it?

Every firm in the team says it can manage information. The questionnaire has a tick box.

The wrong way

Tender

Bev sends the subcontractors a questionnaire. Tick box.

Tender

All six tick yes. Bev files them. Three quotes, six ticks.

Get readyGet ready: Week one on site…
Week one on site

The groundworks firm has no logins, no naming rules and one laptop from 2009.

Get readyGet ready: Week one…
Week one on site

Their drawings arrive as photos of paper, named IMG_4471.

Win the workWin the work: Weeks two to five…
Weeks two to five

Sam spends a month training a team that said it didn't need training.

DesignDesign: Week six…
Week six

Nicole (groundworks): Nobody told us.

Technically, the questionnaire did.

A striped band means the story jumps ahead. Its colour, and the word on the card, say which stage of the job it lands in.

Six ticks. One laptop from 2009.

Find out what Sam should have done

Sam's Lesson 5 · Can they actually do it?, then the same story done the right way.