Tender
Bev sends the subcontractors a questionnaire. Tick box.
Every firm in the team says it can manage information. The questionnaire has a tick box.
The wrong way
Bev sends the subcontractors a questionnaire. Tick box.
All six tick yes. Bev files them. Three quotes, six ticks.
The groundworks firm has no logins, no naming rules and one laptop from 2009.
Their drawings arrive as photos of paper, named IMG_4471.
Sam spends a month training a team that said it didn't need training.
Nicole (groundworks): Nobody told us.
Technically, the questionnaire did.
A striped band means the story jumps ahead. Its colour, and the word on the card, say which stage of the job it lands in.
Six ticks. One laptop from 2009.
Find out what Sam should have doneSam's Lesson 5 · Can they actually do it?, then the same story done the right way.