DesignDesign: Month four…
Month four
Rex spots it: the new outlet pipe runs straight through a beam in the valve chamber.
Stevie's journey · Engineering · Story 4
Ask the designer
Rex asks the designer a question in a phone chat. He gets the right answer. Nobody else ever sees it.
The wrong way
Month four
He takes a photo and sends it to Alex in a chat. Ten minutes later: "Drop the pipe 200mm." Thumbs-up.
Month four
Site drops the pipe 200mm. Stevie: "Did that go in as a query?" Rex: "It went in as a chat."
Meanwhile
The drawing still shows the old level. Nobody else knows: not Sam, not the Clerk of Works, not the firm making the plant room pipework.
BuildBuild: Month nine…
Month nine
The plant room pipework, made to the drawing, arrives 200mm too high.
Month nine
The client asks who agreed the change. Alex has a new phone, and his firm has no record. Rex scrolls back through 4,000 messages. Kofi asks who's paying.
The answer was right. Nobody else ever saw it.
Find out what Stevie should have doneStevie's Lesson 4 · Ask the designer, then the same story done the right way.