Bev's journey · Procurement · Story 3

Ordered off the old spec

Bev orders the escalators against the specification in the enquiry. It changed a fortnight earlier.

The wrong way

BuildBuild: Week six…
Week six

Bev places the escalator order, quoting the specification attached to the enquiry: C01.

A fortnight earlier

The designer reissued it as C02. Heavier escalators.

The order

It doesn't say which revision it was placed against, so nobody spots it.

BuildBuild: Fourteen weeks later…
Week twenty

The escalators arrive. Rex signs for them. They look like escalators.

Week twenty

Stevie checks the nameplate against the schedule. Wrong escalators.

The week after

Sam: Which spec?

New order: sixteen more weeks, and a restocking charge for the old ones. Bev: "I ordered what the spec said."

The right escalators were on C02. The order was for C01.

Find out what Bev should have done

Bev's Lesson 3 · Ordered off the old spec, then the same story done the right way.