In useIn use: One year on…
The whole journey
From a need, to the order, to designer Alex's own room, to the shared table, checked, authorised, accepted, published, changed after a proper question, and measured, not stamped.
Stage 7 · Use it · Stop 2 of 3 · The right way
One year on, and five
The back alley's bill so far: 158 weeks · See the bill
The right way
In use
Into the owner's records
042, the record of what was built, goes into the owner's own Records Office. With the cable on it.
In useIn use: Five years on…
A metre right
Grace finds 042 in the owner's own records. Nobody rings anybody. The crew digs a metre to the right of the cable, done by lunch. The sheep is disappointed.
Ring and hopeA record that wasn't true, a wide hole, and the cable found the hard way.
The owner's own recordFound in a minute, dug in the right place, done by lunch.
Now there is: The record of what was built, kept in the owner's own Records Office and still right (part of the asset information model).
What's going on here
Everything on the line was for this: an owner, years later, finding what they need in their own records and trusting it. Every shortcut along the way ends up in the same place, the hole the maintenance crew digs.
In the town See it in the town: two journeys for one drawing. Which one reaches the hole in the ground?
Follow drawing 042 the whole way: from the order in Client Town, through Alex's own room, the shared table, authorise and accept, the published shelf, a proper question and a new revision, and measured, not stamped. That route ends in the owner's own Records Office, still true five years later. The back-alley route, old survey, a chat, a van copy and a stamp, ends in the same place, a hole in a field, but with the wrong answer in it. Every shortcut along the line gets dug up eventually.
Fix it Not sure your records are true? Test one.
- Pick one handed-over asset and find its record without ringing anyone.
- Check the record against a survey or a site photo.
- Fix it in the owner's records, not just your own.
A note for the information manager: The real test of everything your team did is whether the owner can find and trust a record years later, so ask clients to tell you when one lets them down.
Try it on your job
Pick one asset your firm handed over five years ago. Could the owner find its record without ringing you?
ISO 19650 From the job to the owner's records
| ISO 19650 says | Means | In the town |
|---|---|---|
| Project information model (PIM) | Everything built up during the job, which is handed to the owner at the end | The information model in the Site Office |
| Asset information model (AIM) | The owner's own information about its assets, kept and maintained through their working life | The data the owner runs on, in Client Town's Records Office |
| Trigger event | Something in the life of an asset, such as a repair, that means information has to be found, used or updated | Grace's drain repair |
| Common data environment (CDE) | The managed place where an organisation keeps its own information for use and reuse | The Records Office |
Based on the ISO 19650 series: the ideas come from the standard; the plain-English wording, examples and advice are InfoTown's. ISO 19650 and its UK National Annex are © ISO and BSI. You'll hear the same language across the industry. Read more for free in the Information Management Initiative (IMI) Framework guidance from BSI and nima. For the full requirements, use the standard itself.