Stage 2 · Win the work · Stop 1 of 11

Should we bid?

The back alley's bill so far: 12 weeks · See the bill

The information · The client's tender pack

I've arrived at a contractor's office. Before anyone prices the job, somebody should read me and ask: can this firm actually do what I'm asking?

The wrong way

Win the workWin the work: Monday, 9am…
The bid room

The tender pack lands in the contractor's bid room. Tom, the bid manager, gives it the look he gives every tender pack: hope, and a calculator.

Go or no-go

An hour on price, programme and risk. The word "information" isn't said once.

Tom: Ground conditions, steel prices, weather. Anything else? No? Go.

A good coaster

The part of the pack about systems and information stays at the bottom, unread. It makes a very good coaster.

Get readyGet ready: Week two of the job…
A surprise guest

The client's document system turns up on site. Nobody in the firm has used it. Nobody priced the training.

The manual

Callum, the project manager, is handed a training manual as thick as a brick: three months of learning on the job, at the job's expense.

Who decided?

Nobody can remember who said the firm could do this.

Callum: Who decided we could do this?

Tom: Everyone. In an hour.

An hour on price, programme and risk. Three months learning the system nobody mentioned.

+3 weeks on the back alley's bill: A bid decided without reading the order: three months learning a system nobody priced.

See the right way