Two weeks to handover. The manuals haven't been started. Someone opens a blank document called O&M MANUAL FINAL.
Manuals and asset data
The back alley's bill so far: 145 weeks · See the bill
I'm becoming the owner's record now: manuals, data, the numbers they'll use for the next thirty years. Use their numbers, not ours.
The wrong way
The manuals are written from supplier brochures. One has a beach on the cover. One describes an escalator the job didn't buy.
Model coordinator Josh's model numbered every asset our way: P-01, P-02, V-17. The client numbers theirs another way entirely.
Two people and a lot of pizza renumber 312 assets by hand over a weekend. Some of them twice.
Grace, the client's asset manager, loads the data into the client's asset system. 300 lines fail.
Three more weeks of renumbering begin.
Grace: Which escalator is E-01?
Josh: Which way round?
Fifty years of maintenance, written in a fortnight from brochures, in somebody else's numbers.
+3 weeks on the back alley's bill: Manuals written at the end and our numbers instead of theirs: three weeks of renumbering and rework.