Stage 6 · Hand it over · Stop 3 of 6

Manuals and asset data

The back alley's bill so far: 145 weeks · See the bill

The information · Manuals and asset data

I'm becoming the owner's record now: manuals, data, the numbers they'll use for the next thirty years. Use their numbers, not ours.

The wrong way

HandoverHandover: Week 49…
Not started

Two weeks to handover. The manuals haven't been started. Someone opens a blank document called O&M MANUAL FINAL.

Copy and paste

The manuals are written from supplier brochures. One has a beach on the cover. One describes an escalator the job didn't buy.

Our numbers

Model coordinator Josh's model numbered every asset our way: P-01, P-02, V-17. The client numbers theirs another way entirely.

HandoverHandover: The last weekend…
Renumbered by hand

Two people and a lot of pizza renumber 312 assets by hand over a weekend. Some of them twice.

Handover day

Grace, the client's asset manager, loads the data into the client's asset system. 300 lines fail.

Which way round?

Three more weeks of renumbering begin.

Grace: Which escalator is E-01?

Josh: Which way round?

Fifty years of maintenance, written in a fortnight from brochures, in somebody else's numbers.

+3 weeks on the back alley's bill: Manuals written at the end and our numbers instead of theirs: three weeks of renumbering and rework.

See the right way