Callum, the project manager, asks who's doing the safety file. Silence. Rex, the new assistant engineer, is handed an empty folder and a deadline.
The safety file
The back alley's bill so far: 147 weeks · See the bill
Whoever maintains the centre needs to know what's dangerous about it. I should have been collected all year, not in the last week.
The wrong way
Rex searches every inbox for "safety". He finds 600 emails, three risk assessments and a lunch menu.
He builds it from the original design documents, a year old. Since then, the basement has gone two metres deeper, the escalators heavier, and there's a live cable.
Grace, the client's asset manager, reads it before her maintenance team takes over.
Grace: Where are the risks for whoever goes down into that basement?
Rex: Page four. From last year.
The client won't take the centre until the file is right. The gate stays shut.
The people who knew the answers have moved to other jobs. Priya, who looks after quality and safety, finds Rex ringing round.
Priya: It isn't paperwork, Rex. It's what keeps the next person safe.
A year of safety information, rebuilt from inboxes in a week, and a basement two metres deeper than the file.
+2 weeks on the back alley's bill: A safety file built in the last week from old documents: the handover held until it was right.