Stage 2 · Win the work · Stop 6 of 11 · The right way

Can they actually do it?

The back alley's bill so far: 30 weeks · See the bill

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The right way

Win the workWin the work: Tender · week three…
Show me

Six firms, six ticks. Sam, the firm's information manager, asks each to show it: their system, their naming, a sample drawing, and the person who'll do it.

Sam: Not a tick. A screenshot and a name.

The team photo

Five firms show it. One shows the 2009 laptop, confidently. That firm gets a plan in the bid: training, a template, and a check in month one.

DesignDesign: Month three of the job…
No fax

The groundworks firm uploads to the Site Office like everyone else. The laptop has retired to a shelf.

Six ticksNo evidence, and a fax machine in month three.
The team photoEvidence from every firm, and a plan for the one that needed help.

Now there is: The team photo, with evidence (the capability and capacity assessment), and a plan for the firm that needs help.

What's going on here

A team is only as good at information as its weakest firm. Asking for evidence instead of ticks finds the gap during the bid, when it can be planned and priced, instead of in month three when it can only be panicked about.

New at this stop

The team photo
Proof that each firm can really do what it says: its people, its systems, its skills. (The capability and capacity assessment.)
In the town See it in the town: a tick, or a screenshot?

Six firms sit behind the promise, and every one of them will one day send its work to the Site Office. The team photo is the proof that each can do it: its system, its naming, a sample drawing and the person who'll do it. A firm that can only fax is still welcome in the town; it just needs a plan before the bid goes in, not a new chair for the fax machine.

Fix it Already taken the ticks? Ask for evidence now.
  1. Ask each firm for a screenshot of its system and a sample drawing.
  2. Get the name of the person who'll send work to the Site Office.
  3. Give any firm that struggles a plan, with a check in month one.

A note for the information manager: Weak information capability in one firm becomes everyone's problem, so find it while it can still be planned for.

Try it on your job

Ask one firm you work with to show you a drawing name and where they'd put it. Not a tick: a screenshot.

From the standard
ISO 19650 From six ticks to a team photo
ISO 19650 saysMeansIn the town
Capability and capacity assessmentChecking that each firm has the people, skills, systems and time to manage information as requiredThe team photo, with evidence instead of ticks
Delivery teamThe firm leading the job and all the firms working under it to deliver the jobThe six firms in the photo
Mobilisation planHow the team will get its resources and technology ready, including help for firms that need itThe plan for the groundworks firm: training, a template, a check in month one

Based on the ISO 19650 series: the ideas come from the standard; the plain-English wording, examples and advice are InfoTown's. ISO 19650 and its UK National Annex are © ISO and BSI. You'll hear the same language across the industry. Read more for free in the Information Management Initiative (IMI) Framework guidance from BSI and nima. For the full requirements, use the standard itself.