Win the workWin the work: Award…
We won
The client picks the firm. There's cake. Everyone goes to the cake.
Stage 2 · Win the work · Stop 11 of 11
Signed, sealed
The back alley's bill so far: 42 weeks · See the bill
The information · The contract
They've won. The promise goes into the contract now. I'm a promise with a signature on it.
The wrong way
The signature
Helen, the divisional director, signs the contract. The information requirements are in Appendix K. Nobody opens Appendix K.
The subcontracts
The subcontracts go out without the client's order in them. The subbies sign up to drawings "by others".
DesignDesign: Month four…
The client asks
The client asks why the asset data isn't being collected. Nobody on the job has been asked to collect it.
Appendix K
Helen and Sam, the firm's information manager, open Appendix K at last.
Helen: What did we sign?
Sam: Appendix K.
Helen: What's in Appendix K?
Sam: Everything.
Re-papering
Two weeks re-papering every subcontract, this time with the order inside. Bev, who buys everything the job needs, runs out of staples.
The cake was eaten in ten minutes. Appendix K took the rest of the job.
+2 weeks on the back alley's bill: Nobody read what was signed, and the subbies never got the order: two weeks re-papering every subcontract.