Stage 2 · Win the work · Stop 3 of 11

Whose system is it anyway?

The back alley's bill so far: 21 weeks · See the bill

The information · The client's systems, and the firm's

The client has its systems. This firm has its own. I need to know which one will be the Site Office, and how I'll travel between them.

The wrong way

Win the workWin the work: Tender · week two…
The client's list

The order names three client systems: one for documents, one for assets, one for maintenance. The firm uses none of them.

Sorted later

Tom, the bid manager, isn't worried.

Tom: We'll use ours, as usual, and sort theirs out after award.

TBC

The bid prices the firm's own system, as usual. The client's three systems get one line in the price that says TBC. TBC wins the job.

Get readyGet ready: Week one of the job…
Page four

The client points at page four: everything goes in their system. The firm's team keeps working in its own as well, "just for our bits".

The bridge

For the whole job, the bridge between the two systems is Dave, the site manager, with a USB stick.

Three days a month

Every month, Sam, the firm's information manager, and Callum, the project manager, lose three days working out which version is in which system.

Callum: How many Daves do we need?

Sam: Ideally none.

"Sort it out after award" took three days a month, for the whole job, and one very fit Dave.

+3 weeks on the back alley's bill: Two systems and no plan: three days a month reconciling, all job long.

See the right way