Ruth, the assessor, arrives. Sam, the firm's information manager, is alone at the table.
Ruth: Where's the project team?
Sam: On site.
The back alley's bill so far: 138 weeks · See the bill
The assessor says "show me". I'm the proof: the plan, the work, the records, and the trail between them.
The wrong way
Ruth, the assessor, arrives. Sam, the firm's information manager, is alone at the table.
Ruth: Where's the project team?
Sam: On site.
Ruth asks how the team found the client's order. Sam searches his inbox. There was definitely an email.
Ruth: Is there an airport I should know about?
The assessor asks who checked a drawing. Rex, the new assistant engineer, finds four files called FINAL. None of them says who checked it.
The assessor picks a leaver. He left in March. He logged in on Tuesday.
One major finding and seven minor. No certificate this year. The project team says it was IM's audit.
Sam rings Helen, the divisional director. Helen has already ordered the cake. The framework bid wanted a certificate.
Gordon (chief executive): No certificate? We had a government job lined up!
A year of evidence, and most of it was in somebody's inbox. Helen has a cake to explain.
+6 weeks on the back alley's bill: No evidence where the assessor could see it: a major finding, corrective actions, a re-audit, and a framework bid that had to wait.