Priya, who looks after quality and safety, books a rehearsal of the audit. Phil, the project director, moves it.
Phil: Busy month.
The back alley's bill so far: 132 weeks · See the bill
An assessor is coming to check I'm looked after the way the promise said. Better we find the gaps ourselves first.
The wrong way
Priya, who looks after quality and safety, books a rehearsal of the audit. Phil, the project director, moves it.
Phil: Busy month.
She rebooks it. It's moved again.
Phil: After the pour.
She rebooks it again. It's moved a third time. The biscuits she bought for it go soft in the cabin.
Priya finally gets in. Rex, the new assistant engineer, takes the questions.
Priya: Show me how drawings are checked.
Rex: Ask Stevie.
Priya: Show me the inspection plan.
Rex: Dave knows it.
The evidence is in people's heads, and the heads are elsewhere: Stevie, the site engineer, on leave, Dave, the site manager, on another job. Priya writes twelve findings.
With two weeks to go, there's time to fix two. She hands the report to Sam, the firm's information manager, who looks at the calendar for a long time.
Booked four months out, moved three times, held two weeks out. Twelve findings and time to fix two.
+2 weeks on the back alley's bill: A rehearsal moved until it was too late: two weeks of scrambling, and ten gaps still open on audit day.